Privacy Policy
Effective Date: August 21, 2026
Cave L'Estampille (operating under Estampille Cellars Sdn. Bhd., hereinafter referred to as "we", "us", or "our") respects the privacy of our visitors and patrons. This Privacy Policy outlines how we collect, process, and protect your personal information in compliance with the Malaysian Personal Data Protection Act (PDPA) 2010.
1. Information We Collect
We collect personal details that you voluntarily submit through our reservation and contact forms on this website. This information is limited to:
- Full name and dining preferences.
- Contact details (including email address and telephone number).
- Booking details, guest counts, and special dietary/allergy requirements.
2. How We Process Your Information
The personal data collected is processed strictly for the following purposes:
- To review, coordinate, and confirm private vault tasting reservations.
- To respond directly to your inquiries and concierge requests.
- To notify you of any schedule changes regarding your booking or masterclass registration.
3. Data Retention and Security
We implement industry-standard physical, electronic, and administrative safeguards to prevent unauthorized access, alteration, or disclosure of your details. Your personal information is retained only as long as necessary to fulfill your dining reservation request or as required by Malaysian legal frameworks.
4. Third-Party Disclosures
We do not sell, rent, or trade your personal information to third parties. We may share details only with verified service providers who assist us in operating our reservation system or managing corporate events, subject to strict confidentiality agreements.
5. Patron Rights
Under the PDPA 2010, you have the right to request access to, correction of, or removal of your personal information from our systems. For any data inquiries or to withdraw your booking consent, please contact our concierge team at info@estampille.com.